Terms and Conditions for use of the site
Using this site means automatically accepting the following General
Conditions, without any exceptions. Orizzonti Illimitati Srl reserves the right
to modify the General Conditions without notice. The User can consult them
at any time on the page "Terms and Conditions".
Terms and Conditions
- APPLICABLE RULES
The contract is ruled by the following provisions and by the Legislative Decree n.111 of 17/3/1995, by the Directive 90/314/CEE, by the International Conventions on the subjects and, particularly, by the Convention of Bruxelles of 20/4/1970, made executor with law 29/12/1977 n.1084.
Booking depends on availability and they have to be confirmed by Orizzonti Illimitati.
All rates, are quoted in EURO and include current Vat; any change in Vat percentage will be applied as soon.
Hotel taxes are not included in the rates.
Orizzonti Illimitati reserves the right to alter rates if major increases occur during the course of the year.
Land packages tours like individual Italy tours by train and honeymooners tours package have to be combined with hotel accommodation (RATE with no hotel price included).
Hotel reduction for children between 2 till 11 years old accompanied by 2 adults will be communicated time by time.
Full Pre-Payment is required by bank Transfer.
Payment dates will be specified on booking confirmation and the amount due should be received by Orizzonti Illimitati within mentioned dates.
A copy of bank transfer receipt is requested by e-mail.
CANCELLATION and REFUNDS: Procedure
The client may cancel the booking completely or partially at any time.
Full cancellation of all services of a previously confirmed booking must be followed by a Orizzonti Illimitati confirmation. Orizzonti Illimitati will not be responsible for any cancellation not confirmed back to you by Orizzonti Illimitati and will regularly debit the relative no show charge.
Cancellation charges will be applied and this will depending on the arrival date of the booking and the notification period between the cancellation date and the check in date. The cancellation penalties i will be stated on the booking confirmation and will be in accordance with each hotels and services cancellation policy.
CANCELLATION OF THE CONTRACT
Orizzonti Illimitati has the right to cancel the contract, totally or partially, before or during the execution of the contract in accordance with the law laid down by art. 10 of the International Convention relating to travel contracts (CCV). In case of cancellation of the contract, before its execution, the society Organizer will have to reimburse to the participant the entire rate per person; In cases of circumstances beyond its control such as war, health hazards, strikes, political unrest, the Society organizer may withhold 5% of the total amount paid towards any administration charges, in addition to any cancellation charges imposed to Orizzonti Illimitati by the various providers. When a booking has to be cancelled in progress of execution, Orizzonti Illimitati will take all necessary action in the interests of participant; in such case the Society organizer and the participant will reciprocally be indemnified according to equity.
CHANGE OF CONTRACT
The liability of Orizzonti Illimitati is limited because Orizzonti Illimitati acts only as agent for the passengers in all the functions pertaining to hotel reservation and accommodation, restaurants, meals, services, excursions and transportation of whatever nature and assumes no liability for injury , loss, damage, accident, delay or inconveniences which may occur either by reason of defect or from force majeure (war health hazards strike...) however outside the control of Orizzonti Illimitati. Orizzonti Illimitati can't accept any responsibility for the loss or additional expenses due to delay or changes in schedule or other causes. Viaggi reserves the right to change itineraries in order to improve each tour, for customer's enjoyment and advantage. Orizzonti Illimitati reserves the right to cancel or reschedule any tour departure in accordance with operation requirements.
Luggage will travel under total customer's responsibility.
Orizzonti Illimitati has signed, the insurance policy No. 8655113 with EUROPE ASSISTANCE to guarantee of the fulfillment of its obligations to the partecipants.
- Orizzonti Illimitati cannot be held responsible for any eventual partial closing of the Museums and it also cannot be responsible for delays, irregularities or any damage caused by a third party or forces beyond its control. The Orizzonti Illimitati is not responsible for anything lost or valuable objects left in the bus. To visit Basilicas, Churches and Museums it is kindly requested that both ladies and gentlemen dress in a manner suitable to enter in a Sacred Place. For any problems or complaints that cannot be resolved amicably between the client and travel agency, disputes should be referred to the Brindisi Court competent for any dispute.
Technical Organization: Orizzonti illimitati srl
VAT / P.IVA 03156510731
License Orizzonti Illimitati issued by Regione Puglia
Insurance NOBIS Compagnia di Assicurazioni number 1505002096/A